Description Faculty Staff Student
  • Provides services for administering users and accounts for college computing resources. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • Provides assistance in developing, testing, and implementing communication management with Colleague. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • Administers Ellucian software configurations on campus owned resources.

  • Install and tests Ellucian software on campus owned resources.

  • Provides research and recommendations for Colleague software additions, deletions and enhancements.

  • Regularly installs and tests offical Ellucian Colleague release updates.

  • Installs, moves, and maintains college owned (staff and lab) computers. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • Provides technical expertise in servicing and maintaining campus technology. Helps determine warranty eligibility. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • OIT provides database hosting and administration for SQL Server and MySQL for official college services. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • Provides centralized digital signage services that promote a managed, enterprise solution for sharing and distributing content across campus to electronic public displays. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • OIT offers file storage for College departments. This service can be used for managing storage interfaces and creating a common location to share files with individuals and teams. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • Google Analytics helps analyize vistor traffic on university web sites. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • Provides custom web page development for Intranet web page resources. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • Assign IP addresses for individual devices via DHCP, static IP address assignment and/or DHCP reservations. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • OIT provides coordination between venders and I.T. personal for support issues and basic troubleshooting. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • OIT provides Windows print services to compatible Windows clients.

  • Consulting services that provide recommendations and custom programming techniques that help allow business processes and services to communicate and facilitate the sharing of college data. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • As arranged, OIT can provide in person, one-on-one or classroom training for instructional and/or administrative technology. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • The Office of Information Technology works directly with technology vendors on warranty related repairs. Technology staff members will assess each request and help determine if the problem and/or piece of technology is covered under warranty. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • Assists in the remediation of viruses, spyware, and other malicious software. For assistance or to start your request, please call extension 6113 or email the technology helpdesk at helpdesk@hocking.edu

  • Provides custom web page development for official College related services, works in conjunction with the Marketing Office.

Print Directions
Turn By Turn:
Reset Close
loading